BLAMELESS.

18 postmortems with structured root-cause and action items. 6 have action items overdue more than 60 days. 2 share a contributing factor that's never been addressed.

The postmortem is only worth the action items it ships.

PM-014 · 2025-09 us-east outage AIs OVERDUE

4 action items · 0 completed · oldest 72d past due.

Block new feature work on this service until AIs ship.